I have turned off the heart rate option and the green light remains solid.
Fitbit alta hr green lights always on.
I tried many times.
Ensure the always connected option in the fitbit app is on.
I have tried to sync it three times with the setting for the hr switched to off or on auto but neither makes a difference.
My alta rebooted but the lights are staying on.
I got my charge hr one week ago or so have been using it almost 24 7 and am quite happy with it despite a few quirks the device totally crashed once after i synced it with my iphone and the only way to revive it was to plug in that damn proprietary cable.
The green light on the back of the device keeps flickering i would like the option to turn this off its a bit distracting knowing it is there.
Battery troubleshooting shouldn t be the area to look.
Green lights are constantly on.
I have the same problem with my alta hr.
The green lights on my alta hr are on constantly.
My alta hr has a solid green light whether i am wearing it or not.
It is my hope that an update is released soon to correct this issue.
The green sensor lights never go off whether i am wearing my fitbit or not.
Cd2017 welcome to the fitbit community i hope you re doing well.
Some help suggests to turn off the heart rate monitoring.
I have rebooted my device by plugging it into the charger and tapping the button on the cord 3 times.
It was a gift so i do not know if they replace it hopefully they do.
Setting heart rate to off and sync after does not help.
The lights will begin flashing simultaneously.
Restart does not help.
It is still on at night because it will track your sleep better.
I am having the same issue.
It looses charge in less than 24 hours.
I have had this fitbit since may and until 2 days ago the green light would turn off when not being worn.
This is draining the battery within 12 hours.
And yes i have reset the fitbit hr several times and having no affect.
It s recommended to wear it tightly but not too tight but if you want to turn it off you can go to fitbit your watch top right heart rate an.
Charge hr green lights always on.
Now it s on constantly and drains the battery.
The light is the heart rate sensor.
Waiting now for response from support.
To do this.
I have been reading your help fourms and i see that the blinking green light is a issue with a few fitbit products.
Any advice would be appreciated.
Remove the flex 2 from the charging cable.
If this isn t the case you can also try changing the setting to off sync your tracker then change it back to auto additionally to restarting it.
I have had it switched o.